dollar sign and question mark banner
Lost or Stolen Debit Card
How to Report a Lost/Stolen Debit Card
If your debit card has been lost or stolen, please report it as soon as possible! There are several ways to alert the bank.
- Call the bank at 859-336-3939 or 1-800-601-9961 during banking hours.
- After banking hours, report your card missing by calling 1-800-472-3272.
- Email the bank by completing our secure form, and include your name and phone number in the message.
- Click on the “Contact Us” tab. Complete the form and be sure to include your name and phone number in the message.